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Frequently Asked Questions

Our typical business hours are from 8:30am-9pm but we realize that Roofing Emergencies don’t happen when convenient. So, call us anytime 24/7 and we will get someone out to you as soon as humanly possible.

Assuming you are in and around Sacramento, yes! We have a very large service area. Check the “Areas We Serve” tab to see if your city is located there. If not, reach out! We may be able to accommodate you.

Yes, we have crews on standby at all times. If a leaky pipe or bad weather is causing you issues, or if it is something that just can’t wait, give us a call and we will have a crew out immediately to assess the damage and take care of your issue promptly and effectively

YES! We have easy to qualify payment options with $0 down available. Speak with one of our Roofing Experts and they can help get you started.

To choose a roofing company in Sacramento, there are several factors that you should take into account. Firstly, ensure that the company is licensed and insured to protect yourself from any liability in the event of accidents or property damage during the project. Secondly, look for a company with a solid reputation and positive reviews from previous customers, which you can verify by checking online reviews and requesting references from the company. Additionally, it is crucial to consider the experience and expertise of the company, specifically with the type of roof you have. Finally, assess the pricing and payment options of the company, ensuring that the pricing is transparent and competitive and that the payment options suit your needs.

Sacramento, like many areas, can experience a variety of roofing problems due to weather conditions and other factors. Some common roofing problems in Sacramento include leaks, damage from storms and wind, poor insulation, and wear and tear from age.

A professional roofing company in Sacramento can help identify and address these issues. For example, if you have a leak, the roofing company will inspect the roof to determine the source of the leak and repair it as needed. They can also provide solutions for insulation or ventilation issues that may be causing problems.

In addition, a reputable roofing company can help you prevent future problems by conducting regular inspections and maintenance. They can identify potential issues before they become major problems, saving you money and preventing damage to your home.

Overall, a professional roofing company in Sacramento can provide a wide range of services to help maintain and protect your roof, keeping your home safe and dry for years to come.

There are numerous reasons why solar is a great buy and why you should upgrade to solar. The first is that solar is much more cost effective. Use the suns energy and save thousands on energy costs. The second is the tax break. Currently, solar tax credits are at 26% but that number is starting to scale down. The best time to buy is now before it costs you more money in the future. Lastly, going green and being energy efficient can help in you doing your part to save the planet. Getting new roofs and windows also help in energy consumption and we can all benefit from going green!

When replacing an existing roof we need to take off the old roof and many times fix the plywood or sheeting underneath. This isn’t always the case though. Sometimes we are able to just layer another section of roofing on top of the current roof. Saving time and money while adding more protection and becoming more aesthetically pleasing. Since every roof is different we would need to see the damage and exactly what is the best option for you!

Some homes are very old and like roofing, sometimes it is beneficial to replace some of the older windows. They can let out, or in, heat or cold during the summer and winter months causing an increase in your energy bill. Energy Efficient windows can save you hundreds, if not thousands.

Absolutely. It is common for insurances to get involved when there is storm damage or when a burst pipe happens that causes damage. We can work with your insurance adjuster or walk you through the process. While it is a frustrating and stressful ordeal we deal with these types of things all the time. Let us handle the stress for you!

We can absolutely help with insurance claims for roof damage. If your roof has been damaged due to a storm or other event, your homeowner’s insurance policy may cover the cost of repairs or replacement. We can work with your insurance company to assess the damage and provide a detailed estimate for the repairs or replacement. They can also help you navigate the claims process and provide documentation and evidence to support your claim. It’s important to choose a roofing company that has experience working with insurance companies and understands the claims process. They can help ensure that you receive fair and adequate compensation for the damage to your roof. Overall, working with a professional roofing company in Sacramento can help make the insurance claims process smoother and less stressful, allowing you to get your roof repaired or replaced quickly and efficiently.

The most common causes of roof damage in Sacramento, CA, include weather-related issues such as strong winds, heavy rains, hail, and extreme heat. In addition, debris buildup on the roof, clogged gutters, and tree branches falling on the roof can also cause damage. Poor installation or maintenance, as well as natural wear and tear over time, can also contribute to roof damage. It’s important to have your roof inspected regularly to catch any potential issues before they become major problems.

Determining whether you need to repair or replace your roof depends on the extent of the damage and the age of the roof. In general, if your roof is relatively new and the damage is minor, repair is often the best option. However, if your roof is older and has significant damage, replacement may be necessary. Some signs that indicate you may need to replace your roof include frequent leaks, missing or cracked shingles, extensive water damage, and a sagging or uneven roof. It’s best to consult with a professional roofing contractor to assess the condition of your roof and recommend the most appropriate course of action.

Professional roofing contractors have the necessary experience, tools, and knowledge to ensure your roofing project is completed safely and correctly, ensuring longevity and performance.

The lifespan of a roof varies based on the material used. For instance, asphalt shingles typically last 20-25 years, while metal roofs can last 50 years or more.

Signs like missing shingles, leaks, water stains on ceilings, and excessive granule loss from shingles indicate the need for roof repair or replacement.

Roof pricing varies depending on a number of factors. Roof pricing can vary depending on the material selection and the size of the roof. Rest assured, NRG Pros always has the most competitive pricing in town.

Here are some additional factors that are taken into consideration when pricing a new roof:

The amount of stories your home or business has
If the roof has a steep pitch (these vary)
If the roof is complex, If it has multiple roof areas, multiple gable roofs, or other difficult factors
If you use high quality roofing shingles or materials
If you choose an underlayment that is of higher quality
If the underlayment needs to be replaced
If shingles or roofing needs to be replaced and/or removed
If you want flashing and copper valleys
A major storm hits or your roof is damaged from the elements (fire, wind, water, other)
If you need quicker or emergency services that would require expediated service or rapid response and completion.
The roof is difficult to access

The roof may be lower if:
Your home or business is single storied
The roof has a single pitch
The current, existing tiles are in good shape or do not need to be removed
The underlayment is in good condition and doesn’t need to be replaced
You choose a standard quality material as opposed to a premium material
The home or business only has one roof
The roof is easily accessible
The work can be completed in the standard time frame

When hiring a roofing professional, make sure they are bonded for your protection. A surety bond is an legal contract that protects one party should the other fail to perform agreed upon tasks- in this case protecting you as owner of property against monetary loss due negligence on behalf if their company’s failures fulfilling terms with regards service/roof replacement etc..

Bonding is an extremely tedious process, but one that protects the buyer. For a roofing company to be bonded they must submit a large amount of information to a bonding company including: financial statements, business plan, description of proposed work or work in progress, proof of credit with an accredited bank, a solid reputation and a track record of excellence and quality service. For a new company, or one that doesn’t have the necessary experience, a bond is difficult to obtain and usually are limited in what they can bond and achieve.

There are some bonds that do have some negatives. Construction bonds, for instance, usually cost 1-2% of the project price which is passed onto the owner. This cost is still better than not having the bond as it allows for peace of mind and protection.

There are many types of bonds which include: Bid Bonds, Performance Bonds, Payment Bonds, among others. The function of all these bonds remain the same. The idea is to protect the buyer and ensure that the work gets done and gets done correctly. Payment bonds go even further and protect any subcontractors and material suppliers to ensure that everything is paid as it should be. These are required for any federal government projects that exceed $30k and must be issues for 100% of the contract value.

Yes! A resounding yes. Roofing Contractors must be licensed to work on any projects work more than $500. Roofing contractors are required to be licensed by the state, processing a Class C Specialty Contractors License, which can only come through proper classification according with certain criteria set out in regulation. by the Department of Consumer Affairs Contractors State License Board. To get this license you must pass an exam before you apply, you need minimum 4 years experience in the last 10 years as a journeyman, foreman, supervisor, or contractor in the classification for which you’re applying a license for, as well as a $15k surety bond for a roofing license.

Many people hear bonded and insured and don’t really know what bonded is and what the difference between the two mean. So here is a snapshot at the difference between the two:

A bond means that a contractor has purchased a surety bond that offers limited guarantees to its clients. Being insured means they have an insurance policy that protects against accidents and liabilities, usually with greater limits than bonds.

Here are the key differences:

Cost: Bonds are typically cheaper than the insurance which can get pricey, especially depending on the size jobs the contractor is doing. You do want to ensure that the company has enough insurance to cover your project.

Repayment terms: Contractors must repay the proceeds used in a bond. With insurance, covered claims need not be repaid but the premium may increase.

Protection: Bonds cover contractual obligations while insurance pays third party claims of injury or damage. So, when a contractor has both, they in essence are covering all manner of issues that may arise.

Required for licensing: a $15k surety bond is required by the state for licensing. Insurance is not required unless under specific contract conditions but is always a good idea. And, as a client you would want to make sure any company you hire has enough coverage to cover anything that may happen to your property.

There are many ways to find a great roofer in your area! Word of mouth is always a great way to find a quality roofer. If someone has a positive interaction they are more likely to refer that business to their friends and loved ones. Quality, customer service, and installation usually are always a great indication of whether a company does a good job or not. And usually those come with awards and accreditations. Here are some awards, accreditations, and indications to look for in a roofer:

Reviews: Reviews are a great way to determine the quality of a company. They should have close to a 5 star rating across various platforms. Be wary if they only have them on one platform. Yelp, Google, and many other sites will allow for customers to post reviews on their website.

Owens Corning: This roofing supply company goes through a rigid process of evaluating and awarding contractors with their badge for preferred contractor for companies that have shown excellence in their field. The highest honor is Platinum Preferred which is reserved for a very select number of roofing contractors.

BBB: Better Business Bureau is a great indication of a companies trust and experience. They are a non profit organization designed to keep companies responsible for their commitment to clients and a high level of success and customer service. Make sure the company you chose is A+ rated and is accredited.

Angies List: Angies list offers awards for quality service based on feedback given from their patrons. Companies receive this award for quality service and outstanding customer service.

Various other awards: There are many more awards that can be won and showcased. Some are more prestigious than others. One such award we take pride in is our Top 10 Business in the State. We take pride of our growth and our commitment to excellence. Make sure whatever company you choose to service your needs feels the same!

Also, make sure the company has a gallery with work they have done so you can see their previous projects. If they are doing a great job they should have proof!

While it’s possible to install a new layer of shingles over the old, it’s not always recommended. It can add extra weight to the structure and may not address underlying issues.

The duration varies based on the size of the roof and the materials used. Typically, a residential roof replacement can take 2-5 days.

The best material depends on your home’s architectural style, your budget, and the local climate. Common choices include asphalt shingles, metal, tile, and slate.

Regular inspections, cleaning gutters, removing debris, and addressing minor issues promptly can help maintain the health of your roof.

It’s a water-resistant barrier installed directly onto your roof deck. It provides an extra layer of protection from water and ice.

Walking on your roof can cause damage and is dangerous. If necessary, always have a professional do it.

Common causes include damaged or missing shingles, cracked flashing, clogged gutters, and wear and tear around roof fixtures.

It’s recommended to inspect your roof at least twice a year, preferably in the spring and fall, and after major storms.

Flashing is a metal material used to prevent water penetration in areas of the roof like valleys or where the roof meets dormers and chimneys.

A roof warranty covers the roofing material, while a workmanship warranty covers installation errors.

Yes, excessive snow can add significant weight and stress to your roof, potentially causing structural issues.

Yes, excessive snow can add significant weight and stress to your roof, potentially causing structural issues.

It’s a roofing system that reflects more sunlight and absorbs less heat, reducing energy costs.

Look for customer reviews, check for proper licensing and insurance, and ask for references.

No, when properly installed with solid sheathing, metal roofs are no noisier than other roofing materials.

Yes, but it’s essential to ensure your roof is in good condition first. Consult with both a roofer and a solar installer.

Roof ventilation ensures a continuous flow of outside air through the attic, protecting the efficiency of the insulation and helping to lower temperatures in the living spaces.

Yes, especially if you opt for energy-efficient roofing materials that reflect sunlight and dissipate heat.

Both are types of single-ply roofing membranes. TPO is white and reflects sunlight, while EPDM is often black and retains heat.

Storms can cause a range of damages, from missing shingles to structural damage from fallen trees.

Common signs include frequent leaks, sagging, water stains, and visible wear and tear.

While minor repairs might seem manageable, it’s always safer and more effective to hire a professional.

It’s a unit used in roofing to measure 100 square feet.

They direct water away from your roof and home’s foundation. Clogged or damaged gutters can lead to water damage.

Three-tab shingles are flat and have a uniform shape, while architectural shingles are layered and have a dimensional appearance.

Consider your home’s style, brick or siding color, neighborhood trends, and energy efficiency.

Ask about their experience, references, licensing, insurance, and warranty offerings.

Absolutely. Roofers in Sacramento are equipped to handle both residential and commercial roofing projects. They have the expertise and experience to work on a wide range of structures, from single-family homes to commercial buildings, including offices, warehouses, retail spaces, and more. Whether you need roof repairs, replacements, installations, or maintenance, these professionals have the necessary skills to cater to the specific requirements of each project type. They understand the unique challenges posed by different types of roofing systems and can provide tailored solutions that ensure the integrity, durability, and aesthetic appeal of the roof, whether it’s a residential or commercial property.

Once the roofers in Sacramento have completed their work, maintaining your roof is essential to ensuring its longevity and performance. Regular maintenance includes inspecting the roof for any signs of damage, such as missing shingles, leaks, or debris buildup. Clearing debris, leaves, and branches from the roof’s surface and gutters will prevent water from pooling and causing potential damage. Trim any overhanging branches that could damage the roof during storms. Additionally, check for proper ventilation and insulation to maintain a balanced climate in your attic. Address any issues promptly to prevent small problems from escalating. It’s also a good idea to schedule annual professional inspections to catch potential problems early. By maintaining your roof properly, you’ll extend its lifespan and protect your investment for years to come.

The most common causes of roof damage in Sacramento, CA, include weather-related issues such as strong winds, heavy rains, hail, and extreme heat. In addition, debris buildup on the roof, clogged gutters, and tree branches falling on the roof can also cause damage. Poor installation or maintenance, as well as natural wear and tear over time, can also contribute to roof damage. It’s important to have your roof inspected regularly to catch any potential issues before they become major problems.

Determining whether you need to repair or replace your roof depends on the extent of the damage and the age of the roof. In general, if your roof is relatively new and the damage is minor, repair is often the best option. However, if your roof is older and has significant damage, replacement may be necessary. Some signs that indicate you may need to replace your roof include frequent leaks, missing or cracked shingles, extensive water damage, and a sagging or uneven roof. It’s best to consult with a professional roofing contractor to assess the condition of your roof and recommend the most appropriate course of action.

In Sacramento, it’s recommended that you have your roof inspected and maintained at least once a year to ensure it’s in good condition. Regular inspections can catch minor issues before they become major problems, potentially saving you significant repair costs down the line. Additionally, it’s important to have your roof inspected after any major weather event, such as a storm or heavy rain, as these can cause damage that may not be immediately apparent. It’s also a good idea to have your roof inspected if you notice any signs of damage, such as leaks or missing shingles. A professional roofing contractor can provide a thorough inspection and recommend any necessary repairs or maintenance to keep your roof in good shape.

To choose a roofing company in Sacramento, there are several factors that you should take into account. Firstly, ensure that the company is licensed and insured to protect yourself from any liability in the event of accidents or property damage during the project. Secondly, look for a company with a solid reputation and positive reviews from previous customers, which you can verify by checking online reviews and requesting references from the company. Additionally, it is crucial to consider the experience and expertise of the company, specifically with the type of roof you have. Finally, assess the pricing and payment options of the company, ensuring that the pricing is transparent and competitive and that the payment options suit your needs.

Sacramento, like many areas, can experience a variety of roofing problems due to weather conditions and other factors. Some common roofing problems in Sacramento include leaks, damage from storms and wind, poor insulation, and wear and tear from age.

A professional roofing company in Sacramento can help identify and address these issues. For example, if you have a leak, the roofing company will inspect the roof to determine the source of the leak and repair it as needed. They can also provide solutions for insulation or ventilation issues that may be causing problems.

In addition, a reputable roofing company can help you prevent future problems by conducting regular inspections and maintenance. They can identify potential issues before they become major problems, saving you money and preventing damage to your home.

Overall, a professional roofing company in Sacramento can provide a wide range of services to help maintain and protect your roof, keeping your home safe and dry for years to come.

A reputable roofing company in Sacramento can absolutely help with insurance claims for roof damage. If your roof has been damaged due to a storm or other event, your homeowner’s insurance policy may cover the cost of repairs or replacement. A professional roofing company can work with your insurance company to assess the damage and provide a detailed estimate for the repairs or replacement. They can also help you navigate the claims process and provide documentation and evidence to support your claim. It’s important to choose a roofing company that has experience working with insurance companies and understands the claims process. They can help ensure that you receive fair and adequate compensation for the damage to your roof. Overall, working with a professional roofing company in Sacramento can help make the insurance claims process smoother and less stressful, allowing you to get your roof repaired or replaced quickly and efficiently.

Hiring a professional roofing contractor is crucial to ensuring the longevity, durability, and safety of your roofing system. Professionals have the necessary experience, training, and tools to identify potential issues, offer appropriate solutions, and execute the job efficiently. A poorly installed or repaired roof can lead to leaks, damage to the interior of the home, decreased energy efficiency, and even pose safety hazards. Investing in a qualified contractor not only guarantees quality work but also offers peace of mind, knowing that your roof will stand the test of time and weather.

During the roofing process, you should first expect a thorough inspection of your existing roof, followed by a detailed estimate that outlines the scope of work, materials, and costs. Once the project begins, the old roofing material will typically be removed, and any necessary repairs to the underlying structure will be made. Then, the new roofing materials will be installed. The process may involve noise and some disruption, so it’s essential to prepare your household for this. Once the work is completed, the contractor should conduct a final inspection to ensure the quality of the job and clean up any debris. Open communication is key, so a reputable contractor will keep you informed and address any concerns you might have throughout the project.

Roofing insurance claims are a means for homeowners to seek financial assistance from their insurance provider to cover the costs of repairing or replacing a damaged roof. You should consider filing a roofing insurance claim when your roof sustains damage that is covered by your homeowners’ insurance policy. Such damage may result from various causes, including severe weather events like storms, hail, or wind, as well as unexpected incidents like fires or fallen trees. To initiate a roofing insurance claim, you typically start by documenting the damage, contacting your insurance company, and providing the necessary information and documentation. An insurance adjuster will then assess the damage, and if the claim is approved, you’ll receive compensation to help cover the repair or replacement costs.

Actual Cash Value (ACV) and Replacement Cost Value (RCV) are terms used to determine how much your insurance provider will pay for roof repairs or replacements. ACV represents the current value of your roof, accounting for depreciation over time. If you choose ACV coverage, you’ll receive a payout that factors in the age and condition of your roof at the time of the damage. On the other hand, RCV coverage provides compensation for the cost of replacing your roof with a similar one, regardless of depreciation. RCV coverage generally results in a higher payout, but it may have a higher premium. Understanding the difference between ACV and RCV is crucial when considering your insurance policy, as it affects the amount you’ll receive in the event of a roofing insurance claim.

Filing a roofing insurance claim can potentially impact your premium rates and future coverage. Insurance companies may consider the frequency and size of your claims when determining your risk as a policyholder. If you file multiple claims in a short period of time or have a history of frequent claims, your insurer may view you as a higher-risk customer and could raise your premium rates. In some cases, insurance companies might even choose not to renew your policy when it expires. To mitigate potential premium increases or coverage issues, it’s advisable to consult with your insurance agent and carefully assess the extent of damage before filing a claim. For minor repairs that cost less than your deductible or slightly exceed it, you may opt to cover the expenses yourself to avoid potential adverse effects on your insurance.

Sacramento’s climate is characterized by hot, dry summers and mild, wet winters. Given this climate, several roofing materials are suitable for homes and buildings in the area.

One popular option is asphalt shingles, which are cost-effective and come in various styles and colors to complement your home’s aesthetics. Asphalt shingles are durable and can withstand the occasional rainfall during the winter months.

Another suitable choice is concrete or clay tiles, which provide excellent insulation and can help keep your home cooler during the hot summer months. They are also resistant to fire and pests, making them a durable option for Sacramento’s climate.

Metal roofing, such as steel or aluminum, is another great choice for Sacramento. Metal roofs are highly durable, reflect sunlight to reduce cooling costs, and are resistant to mold and mildew.

Finally, cool roofing options, like reflective or white roofing materials, can help lower your energy bills by reflecting sunlight and reducing heat absorption. These are particularly beneficial in Sacramento’s hot summers.

The best roofing material for your home will depend on various factors, including your budget, aesthetics, and specific roofing needs. It’s advisable to consult with a local roofing contractor in Sacramento who can provide guidance on the most suitable roofing material for your property and ensure it can withstand the local climate effectively.